At Xperiamart, we offer a 7-day refund policy for eligible items. If you’re not satisfied with your purchase, you can request a refund under the following conditions:
Eligible Refunds
- Item is defective, damaged, or incorrect upon arrival.
- Item is unused, in original packaging, and returned within 7 days of delivery.
Non-Refundable Items
- Digital products, software, and subscriptions.
- Used, altered, or damaged items.
- Clearance or final sale items.
How to Request a Refund
- Contact Us at [support@xperiamart.com] within 7 days of delivery with your order details and proof (photos/videos).
- Return the Item in its original condition after approval.
- Refund Processing – Once received and inspected, refunds will be issued within 5-10 business days to the original payment method.