Introduction

Xperiamart (“Xperiamart” or “we”) is committed to protecting your privacy and the security of your data when you use our online marketplace and related services (“Services”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and store your information.

By using Xperiamart, you agree to the terms of this Policy.

Information We Collect

We collect information to provide you with a seamless shopping experience. The types of data we collect include:

Account Information: When you create an account, we collect details such as your name, email address, phone number, billing and shipping addresses.

Transaction Data: We collect data related to purchases, payments, returns, and order history.

Device & Usage Data: We gather information about your device, browser type, operating system, IP address, and usage patterns.

Communication Data: Any inquiries, feedback, or support requests you submit may be stored for customer service improvements.

Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, track site activity, and personalize content.

How We Use Your Information

We use your data to:

• Create and manage your account.
• Process orders, payments, and deliveries.
• Provide customer support and handle inquiries.
• Improve our services and develop new features.
• Send transactional updates, marketing emails, and promotional offers (with your consent).
• Prevent fraudulent activity and enhance security.

Sharing Your Information

We may share your data with:

• Service Providers: Trusted third parties that assist in payment processing, shipping, order fulfillment, and customer support.
• Legal Authorities: If required by law or to protect our legal rights.
• Marketing Partners: With your consent, we may share non-sensitive data with advertising partners for personalized promotions.
• We do not sell or lease your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

• Access & Update Data: View, modify, or delete your personal information.
• Deactivate Your Account: Request the removal of your account and associated data.
• Opt-Out of Marketing: Unsubscribe from marketing emails and promotional messages.

Data Retention

We retain your personal data as long as necessary for order fulfillment, legal compliance, fraud prevention, and business operations. Upon account deletion, certain data may be retained for regulatory compliance.

Changes to This Policy

We may update this Policy from time to time. Any significant changes will be communicated through our platform or via email.

Sales & Payment

All transactions on Xperiamart are subject to our sales policies and terms.
We accept various payment methods, including credit/debit cards and online payment services.

Digital goods purchased on our website are non-refundable unless specified otherwise.

Service Changes

We reserve the right to modify, update, or discontinue any aspect of our services without prior notice.

Software updates may be provided periodically to improve functionality and security.

By using Xperiamart, you agree to this Privacy Policy and acknowledge your rights and responsibilities. If you have any concerns, please contact our support team.